SHIPPING AND RETURNS

SHIPPING & DELIVERY POLICY

  • We send products Australia wide – at this time we do not accept international orders.
  • You will be notified if a particular item is out of stock and there may be a delay in shipping.
  • All orders will be shipped within 1-2 business days once payment has been received.
  • Delivery is via Australia Post or another suitable carrier and delivery time depends on where your parcel is heading to e.g. Metro, Country/Regional and/or interstate. General guidelines are 2 – 6 business days.
  • We only accept a street address for delivery. No PO Box Numbers or Postal lockers.
  • All orders have a tracking number which you will receive by email.
  • Please note that our shipping company is experiencing higher than normal volume of parcels and letters. This is due to the increase in demand of online shopping. Shipping times given are only advised. Parcels and letters may be delayed up to 14 working days.

RETURNS

  • Please Contact Us stating – your name, order number, the product purchased, address and reason for return within 7 days of your receipt of the product.
  • Goods will be returnable if they are –
    • Faulty
    • Have been wrongly described
    • Are different to the product purchased on the website
  • All returns must be in their original, unused state.
  • Return postage costs will be the responsibility of the customer.
  • No refunds will be given if you have simply changed your mind so please choose carefully and if purchasing clothing use the sizing charts available on the product descriptions.